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Sr. Account Management Executive / Asst Manager [Account Management]

Location : Noida

Qualifications : Bachelors degree or equivalent required.

Experience : Min 3 years for Sr. Account Management Executive Min 5 years for Asst Manager [Account Management]

Key Skills : Key Account Management, Client Relationship Management, Sales, Sales Coordinator, Client Relationship Manager, Website Management, SEO Management, Social Media Management.

  1. Client Relationship Management: Penetrating the given account & continue to engage and spread awareness via regularly meeting the client  with or without Superior and enhance the engagement further. Building and maintaining strong, long- lasting customer relationships

  2. Market Research: Collect Intelligence on the clients, their market, competitors & industry

  3. Account Management: Smooth & Timely Delivery of all requirements (project/report/escalations/minutes/meeting) to clients and manages client Satisfaction.

  4. Delivery Management: requirement gathering, summarizing, clarifying queries, timely submission & follow up on closure

  5. Track Contract signing, Agreement receipt & overdue collections etc.

  6. Submit Periodic Report: Submit Weekly Reports & Dashboard: Overdue Payments and Collection

  7. Works alongside business leaders in closing sales by building rapport with existing accounts; explaining product and service capabilities; overcoming objections; preparing contracts.

  8. Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account

  9. Operating as the lead point of contact for any and all matters specific to assigned account

  10. Liaise with cross-functional internal teams (including Technology, SEO, Social Media, Content Teams etc.) to improve the entire Account Management process.

  11. This position may require occasional travel

  12. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors in the respective account.

Job Purpose

The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally.


Bachelor's Degree in any field. (B Tech in Computer Science or equivalent preferred).

MBA or other management qualification (Regular MBA preferred).

Experience Required

  1. Proven relevant work experience as Account manager [in International / Domestic domain] of at least 2+ years.

  2. Should have in depth knowledge of IT Services or SAAS Product Delivery Account Management OR in Digital Marketing client management with thorough understanding of IT services like web development, mobile application development, digital marketing etc. 

Skills and Abilities Sought

  1. Knowledge MS Office (MS Excel in particular) 

  2. Understanding of Account performance metrics 

  3. Excellent communication and organizational skills 

  4. Business acumen with a problem-solving attitude 

  5. Presentation Skills Competencies 

  6. Integrity and sincerity 

  7. Accountability

  8. Proactive: Takes initiative 

  9. Out of box thinker 

  10. Attention to detail 

  11. Building Partnerships 

  12. Building trust 

  13. Agile in nature and must have customer centric approach