Our client is a service provider in facility management and real estate sector. They approached us to develop an enterprise mobility solution as they wanted to automate the process of generating & processing various service requests in real-time as the current system didn’t allow the agents to update the status of a query when it was processed but took time to do so.
Project Planning: The planning phase began with the understanding of the services that our client provides and their business needs and a blueprint of the App was created by DigiLantern keeping in mind all the requirements of the client.
Technology Choices: Our team at DigiLantern decided to create a secure mobile back-end system for a cross platform mobile application with the help of our Cloud Services.
Implementation of solution: Our designing team took 3 weeks to finish the mobile application designing and came up with a brilliant app that was interactive and super fast.
Result: The ultimate results made the client & team DigiLantern happy because it was beyond the expectations of our client. They were able to communicate with the agents in real time and gave them a much needed breakthrough.