Like any other industry, Healthcare Industry is not untouched by digital revolution as the main focus here is also shifting to customer/patient experience. Use of cloud-based system, Mobile applications and data analytics can especially be of great advantage for healthcare businesses. This shift from manually run operations to digitally run hospitals & clinics is a result of increasing customer demands for choice and control. Digitization makes it easier to manage & secure patient records. Digitization can be useful in many different ways in this industry, be it for a medical treatment or for Electronic record keeping or for hospital management.
One of the major issues in the healthcare industry is centralization as quite a number of hospitals & clinics still work on the basis of fragmented systems. The term digital transformation is vast and involves redesigning of existing business model. What you need to keep in mind to succeed is to focus on patients’ needs while renovating your administration and management styles. Online presence makes it easier for patients to find doctors, enquire & make appointments without the pain of personally visiting hospitals and standing in lines for hours to take appointments. Another major perk of digitization is an improved supply chain due to customized management controls.
Previously, it was assumed that patients will be hesitant in using digital media in healthcare. Although with time this mindset has changed because digital media provides the benefit of searching & comparing the treatments, other services and costs involved just with a click. Of course, there should be emphasis on customizing the healthcare solutions but the key to success lies in continuous innovation and improvement in services that you offer.
Some of the advantages of DigiLantern’s Healthcare solutions are:
1. Centralization of operations to eliminate unnecessary tasks.
2. Reduced lead time and improved productivity.
3. Cost control by optimum utilization of resources.
4. Secure data record keeping which can be accessed anywhere anytime
5. Legal compliance.
6. Better & direct communication with patients.
7. Improved patient experience and care.
“In an advanced digital environment in India, the growing concerns are around security & privacy which remain high. Considering the sensitive nature of patient records, govt mandates, privacy issues and security requirements DM & Data Quality are extremely important challenges in the context of electronic – health information record keeping and healthcare IM.Data governance resolves around involving rules for managing data to ensure data quality but also data integrity (whether the data is used in the correct context) and data usability (whether data & associated meta data are accessible for the right usage).
For further updates on the customized HealthCare solutions created by DigiLantern, do write us into info@digilantern.com.
